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Professional Development with the JCU Conflict Management & Resolution Program 

Our training is recognised for Continuing Professional Development points by many organisations and professional associations, particularly where conflict management is a relevant professional skill. JCU will provide certificates to participants who complete the training.

For further information or to enrol in the XXXX Professional Development Training or subject please email cmr@jcu.edu.au or call (07) 4781 6052 

PD Training in 2018

  1. Step 1 Selection
  2. Step 2 Registration
Friday 23 March
9:00 AM - 5:00 PM
In this 3 day workshop participants will develop essential negotiation and relationship building skills. The workshop provides an introduction into the major factors at play in negotiation and typical stages of a negotiation process. Participants will learn how to assess and prepare for a negotiation and how to negotiate a deal. Participants will also engage in a reflection of their negotiation performance to enhance the benefits of learning from experience. Roleplays are an integral part of this workshop, providing an opportunity for participants to engage in experiential learning activities that facilitate the development of practical skills in negotiation.
Category
No. attending
Price
$1,200.00
 
$0.00
The X day workshop is a component of the subject LB55XX in the Master of Conflict Management and Resolution (MCMR) program. Participants enrolled in professional development training are not required to complete any assessments. However, you have the option to enrol in the subject in order to receive credit towards a postgraduate course.
 
$0.00
Please enter an authorised JCU Account Number - your registration fee will be internally transferred from this account.
 
Friday 11 May
9:00 AM - 5:00 PM
This 3 day workshop will equip participants with intermediary and advanced facilitation skills. Participants will explore group dynamics and learn how to work with “difficult groups”. The workshop considers a contemporary review and introduction to the world’s most well-known practices and philosophies of group facilitation. Through practical activities and reflective practice, participants / students are provided with rich material to become a more effective and resilient group leader.
Category
No. attending
Price
$1,200.00
 
$0.00
 
$0.00
 
Wednesday 20 June
9:00 AM - 5:00 PM
This 5 day workshop provides participants with a strong grounding in facilitative mediation, and the opportunity to develop practical skills used as a facilitative mediator. The workshop meets the requirements of the National Mediator Accreditation Standards (the ‘Standards’), and after completing this training participants are eligible to sit the competency assessment for national accreditation as a mediator under the Standards. The workshop gives participants essential negotiation, mediation and communication skills required to become a mediator. Participants will also receive individual coaching on their mediation skills from experienced practitioners.
Category
No. attending
Price
$2,000.00
 
$0.00
 
$0.00
 
Thursday 02 August
9:00 AM - 5:00 PM
Conflict coaching involves a conflict management specialist providing one-on-one support to a person enabling them to constructively deal with conflict. This support may be provided in relation to a specific conflict, or to assist the client to develop their conflict management skills more generally. In this 4-day workshop you will learn the REAL Conflict Coaching™ system and a range of skills conflict coaches can use to support people in conflict. The course will include a range of exercises and role-plays to develop participants’ conflict coaching skills.

This workshop also meets the training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International. Additional assessment is required if you want to later become accredited.

Category
No. attending
Price
$1,600.00
 
$0.00
 
$0.00
 
Friday 17 August
9:00 AM - 5:00 PM
An understanding of culture is critically important, particularly in a multicultural country such as Australia and in parts of the country like North Queensland, where there is more than one strong culture. This 3-day workshop offers a unique learning experience by exploring the role that culture plays in conflict and its resolution. Participants will compare and apply various approaches to conflict resolution that are grounded in effective cross-cultural work. Through case studies and participatory methods, participants will develop a deeper understanding and practical skills to engage with the core elements of cross-cultural conflict resolution.
Category
No. attending
Price
$1,200.00
 
$0.00
 
Friday 05 October
9:00 AM - 5:00 PM
All workplaces have to manage conflict, both internal and external. There are high costs involved when workplace conflict is not effectively managed. Organisations are recognising the importance of developing and implementing structures to facilitate conflict management and resolution.

At a broad level, this workshop examines the development of systems and structures to facilitate conflict resolution and co-operative decision-making in organisations. It reviews national and local employment laws, human resources (HR) and industrial relations (IR) issues for managers and executives, and practical tools and techniques for issue identification and workplace conflict management. At an applied level, the workshop also deals with challenging contemporary workplace issues, like workplace bullying and harassment, performance management and social media at the workplace. Specifically, you will learn about the following topics:

- Causes of workplace disputes

- Managing bullying in the workplace

- Managing social media at work

Category
No. attending
Price
$1,200.00
 
$0.00
 
$0.00
 
Event registration summary
Negotiation:
Individual
0
$1,200.00
LB55XX Enrolled Students
0
$0.00
JCU Staff
0
$0.00
Facilitation:
Individual
0
$1,200.00
LB55XX Enrolled Student
0
$0.00
JCU Staff
0
$0.00
Facilitative Mediation Practice:
Individual
0
$2,000.00
LB55XX Enrolled Student
0
$0.00
JCU Staff
0
$0.00
Conflict Coaching:
Individual
0
$1,600.00
LB55XX Enrolled Student
0
$0.00
JCU Staff
0
$0.00
Cross-Cultural Conflict Resolution:
Individual
0
$1,200.00
LB55XX Enrolled Student
0
$0.00
Workplace Conflict Management:
Individual
0
$1,200.00
LB55XX
0
$0.00
JCU Staff
0
$0.00
Donation:
$0.00
Total:
$
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